Who We Are

Mission

Our mission is to provide strategic financial leadership and integrated stewardship that empowers UCF to achieve its goals. As stewards of the university’s financial resources, we are committed to integrity, accountability, transparency, and responsible resource management. We strengthen the university through operational excellence, trusted financial services, and actionable insights that support informed decisions and long-term success.

Vision & Goals

A team of diverse, highly motivated professionals committed to fostering partnerships and delivering exceptional administrative and financial services and innovative business solutions with an emphasis on integrity and quality.

Our goals center around our shared commitment to the Finance division’s Ideals:

I

Innovative business and technological processes and services

Continuously implement sound and practical technological and business process enhancements and solutions to optimize use of existing resources; increase operational efficiency and effectiveness; and meet the evolving needs of our community.

D

Data access and transparency to support decision-making and planning

Provide reliable and easily accessible financial, productivity, and other data to support strategic decision-making and planning; build organizational trust and loyalty; improve employee experiences; sustain a campus-wide culture of accountability; and promote continuous engagement, experimentation, and learning.

E

Exceptional customer service and accountability

Deliver exceptional customer service by embodying the three p’s of customer service: professionalism, patience, and a people-first attitude. This involves attentively listening; practicing empathy and kindness in all situations; providing timely responses; offering proactive recommendations; and building and maintaining partnerships with coworkers and campus stakeholders to understand their needs and integrate their feedback.

A

Alignment with university’s vision and strategic planning

“Align division goals with the university’s strategic plan to allocate resources properly and establish best practices throughout the division; effectively prioritize tasks and remove conflicting priorities; and increase employee engagement and buy-in in the process of shaping the organization’s future.”

L

Learning and engagement programs to empower employees and support development and retention

“Create a path for employee career progression, excellence, and success by delivering and maintaining business training programs to help learners gain practical knowledge, develop new skills, and enhance performance, and help the university increase overall productivity.”

S

Stewardship and operational excellence

Demonstrate exceptional stewardship of financial and organizational resources while advancing a culture of operational excellence. Leverage data, technology, and continuous improvement practices to maximize value, strengthen accountability, and support institutional success.